Jetsetz, Inc. is “level 1″ travel site that specializes in selling upscale vacation travel at discount price. Jetsetz.com utilizes “technology of multi-threading” that are looking for some discount databases simultaneously and display the http://www.Jetsetz.com. in addition to great prices, Jetsetz.com intently focused on providing great customer service. To provide great customer service, Jetsetz.com has developed an unique Online chat with Zopim, technology. Click on this unique chat technology allows for Jetsetz.com travel agents to assist their clients through all three stages of the ordering process.
The evaluation phase is the phase where clients narrow down their search results and make purchasing decisions. “The evaluation Stage is a stage in the ordering process in which our clients really appreciate having someone to talk to” States Steve Barber, CEO of Jetsetz. Through online chats, we can respond to client questions at the right moment in time when they need help. Erica agrees, “there are tons of variables involved in getting the best flights for the best price. Have a travel agent to talk with allowing clients to confirm that they have found the best flights, or learn if there might be a better flight available if they are willing to be flexible “.
Booking-stage is the stage where the client has chosen their way but needs to complete the ordering process by filling out the purchase form. This is the stage where travelers complete their booking, or to learn if there is a problem. Unfortunately, the problem occurs when you book travel online, said Erica. Issues such as debit cards that have exceeded their limit, the airline does not have a ticket agreement and applicable service class is just a few of the problems that can occur on any travel site. Most of these issues have nothing to do with travel websites, but we want to fix it so that the client can complete their travel booking and continuing today, said Steve. This is how the Jetsetz.com related to this problem is inevi that separates them from the rest of the online travel sites. Online chat allows us to get in touch with our clients as soon as there is a problem. Direct contact is very important to not only solve the problem but preventing a bigger problem later occurs with the airline. If clients communicate with us via online chat or call us on our toll free number (855) JET-SETZ, our primary goal is to be available to our clients when they need us. We believe that if we can take great care of our clients, they will take great care of us “.